777n Privacy Policy

Who We Are

777n is an online betting and casino platform serving players in Bangladesh and accessible at https://777n.io. We operate a comprehensive suite of digital gaming services including sports betting (with a strong focus on cricket, BPL, T20 World Cup, and IPL markets), live casino games, slots, crash games, card games such as Callbreak, fishing games, and a range of seasonal promotions tailored to the Bangladeshi market.

For the purposes of this Privacy Policy, 777n is the data controller — meaning we determine the purposes and means by which your personal data is processed. Questions, requests, or complaints relating to data privacy should be directed to our support team using the contact details provided in Section 13 of this Policy.

Data We Collect

777n collects personal data across several categories, depending on the nature of your interaction with the platform. The table below summarises the primary data types we collect, the source from which they are gathered, and the stage at which collection typically occurs.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data for identification purposes, except where such data forms part of a government-issued identity document submitted voluntarily for KYC verification.

How We Use Your Data

777n uses the personal data we collect for the following specific purposes. We process your data only where we have a valid legal basis for doing so (see Section 4):

• Account management: Creating and maintaining your 777n player account, authenticating your identity at login, and managing account preferences and settings.
• Age and identity verification: Confirming that you meet the 21+ age requirement and that you are who you claim to be, as required by our responsible gaming commitments and compliance obligations.
• Payment processing: Executing deposits and withdrawals via your registered payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and maintaining transaction records.
• Service delivery: Providing access to casino games, sportsbook markets, live dealer tables, crash games, and all other platform features you use during active sessions.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, bonus abuse, multi-accounting, money laundering, and other prohibited activities that violate our Terms & Conditions.
• Responsible gaming: Monitoring account activity for signs of problem gambling, enforcing deposit limits or self-exclusion requests, and fulfilling our duty of care toward vulnerable players.
• Customer support: Responding to your inquiries, resolving account issues, and maintaining records of support interactions for quality assurance and dispute resolution.
• Platform improvement: Analysing aggregate usage patterns to improve the design, performance, and content of the 777n platform. This analysis is conducted on anonymised or pseudonymised data wherever possible.
• Marketing communications: Sending you promotional offers, bonus notifications, and tournament announcements — but only where you have provided explicit opt-in consent. You may withdraw this consent at any time.
• Legal compliance: Meeting our obligations under applicable law, including responding to lawful requests from regulatory authorities, law enforcement agencies, or courts of competent jurisdiction.

Legal Basis for Processing

777n processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform the contract between you and 777n — i.e., to deliver the platform services you have signed up to use. This covers account management, payment processing, and service delivery.
• Legitimate interests: Processing is necessary for 777n's legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms. This covers fraud prevention, security monitoring, platform analytics, and responsible gaming enforcement.
• Legal obligation: Processing is necessary to comply with a legal obligation to which 777n is subject. This covers identity verification, transaction record-keeping, and responses to lawful authority requests.
• Consent: Processing is based on your freely given, specific, informed, and unambiguous consent. This applies specifically to the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

Data Sharing & Disclosure

777n does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the circumstances described below, and only to the extent necessary for the specific purpose stated:

• Payment processors: Your financial data is shared with our payment partners (bKash, Nagad, Rocket, Upay, and card networks) solely to execute the deposit or withdrawal transaction you have initiated. Each payment partner operates under its own privacy policy and data protection obligations.
• Game providers: Technical session data (such as an anonymised player ID and session token) is shared with certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate game loading and result settlement. No directly identifying personal data (such as your full name or payment details) is shared with game studios.
• Identity verification services: Where required for KYC purposes, identity document data may be shared with third-party verification service providers acting as data processors on our behalf under strict contractual data protection terms.
• Fraud prevention services: Anonymised or pseudonymised transaction data may be shared with fraud detection and prevention service providers to identify patterns consistent with money laundering, multi-accounting, or other prohibited activities.
• Legal authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, a valid court order, or a lawful authority request. We will notify you of such disclosure where legally permissible to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of 777n's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such transfer and the privacy implications before it takes effect.

Cookies & Tracking

The 777n platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, analyse how the platform is used, and support fraud detection. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function. They manage your login session, maintain your authenticated state across page loads, and ensure secure access to account features. These cookies cannot be disabled without impairing platform functionality.
• Functional cookies: These cookies remember your preferences such as language settings, preferred payment method display, and game lobby sorting options. Disabling them may reduce the personalised convenience of the platform.
• Analytical cookies: These cookies collect aggregate, anonymised data about how players navigate the platform — which pages are visited most frequently, where sessions typically end, and how players progress through onboarding flows. This data helps 777n improve the platform experience.
• Security cookies: These cookies support our fraud detection and responsible gaming systems, flagging unusual session behaviour for review by our compliance team.

You can manage your cookie preferences through your browser settings. Blocking all cookies will prevent you from logging into your 777n account, as session cookies are strictly necessary for authentication. For analytical and functional cookies, browser-level controls provide adequate management without affecting core platform access.

Data Retention

777n retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years following account closure, to satisfy record-keeping obligations and facilitate the resolution of any post-closure disputes.
• Transaction and financial data: Retained for a minimum of seven years from the date of each transaction, consistent with standard financial record-keeping requirements.
• KYC verification documents: Retained for the duration of your active account plus five years following closure, or longer if required by a regulatory authority.
• Customer support communications: Retained for three years from the date of the last interaction, to support quality assurance and dispute resolution.
• Technical and usage data: Anonymised or deleted after 13 months, unless a specific investigation or compliance requirement necessitates longer retention.
• Marketing consent records: Retained for the duration of your consent plus three years, to demonstrate compliance with consent management obligations.

When data is no longer required and no legal retention obligation applies, 777n will securely delete or anonymise it so that it can no longer be associated with your identity.

Your Privacy Rights

As a player on the 777n platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request" and your registered username.

• Right of access: You may request a copy of the personal data that 777n holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you may request that 777n delete your personal data. This right is subject to overriding legal retention obligations — for example, we cannot delete transaction records that we are legally required to retain for a minimum period.
• Right to restrict processing: You may request that 777n limit the way it processes your data in specific circumstances, such as while the accuracy of data is being contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Data Security

777n implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777n servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial data.
• Industry-standard bcrypt hashing for all account passwords. Passwords are never stored in plain text and are not accessible to any member of the 777n team.
• Role-based access controls ensuring that only authorised personnel can access specific categories of personal data, and only to the extent required for their job function.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Automated monitoring systems that flag unusual access patterns, login anomalies, and suspicious transaction behaviour in real time.
• Secure data destruction procedures for physical media and digital records that have reached the end of their retention period.

While 777n takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect your account has been compromised.

Children & Minors

The 777n platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use any 777n service, and you must not provide any personal data through this platform.

If 777n becomes aware that personal data has been collected from a user who is under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be subject to review and may be returned to the original payment source following identity confirmation.

International Transfers

Some of the third-party service providers that 777n works with — including certain game studios, payment processors, and infrastructure providers — may be located in, or operate servers in, jurisdictions outside Bangladesh. Where personal data is transferred internationally, 777n takes steps to ensure that appropriate safeguards are in place to protect your data to the same standard that applies within Bangladesh.

These safeguards may include contractual clauses that require the recipient to process data only for specified purposes and to maintain security standards equivalent to those applied by 777n. Where a recipient operates in a jurisdiction that has been assessed as providing an adequate level of data protection, we rely on that adequacy determination as the legal basis for the transfer.

If you would like further information about the safeguards in place for any specific international data transfer, please contact our support team with your request.

Changes to This Policy

777n reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, platform features, or regulatory guidance. When material changes are made, we will update the "Last Updated" date at the top of this document and, where practicable, notify registered players via email or an in-platform notification banner.

We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. The most current version of this Policy will always be accessible at https://777n.io/privacy-policy. Your continued use of the 777n platform following the publication of a revised Policy constitutes your acceptance of the updated terms.

Where a change to this Policy requires a new form of consent from you — for example, where we wish to use your data for a new purpose not covered by the original Policy — we will seek that consent separately before proceeding with the new processing activity.

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 777n handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and will acknowledge your privacy-related inquiry within 24 hours (Bangladesh Standard Time, UTC+6).

If you believe that 777n has processed your personal data in a manner inconsistent with this Policy or applicable data protection law, you have the right to lodge a complaint. We ask that you contact us in the first instance so that we have the opportunity to address your concern directly. We take all privacy complaints seriously and will investigate thoroughly before providing a written response.

For responsible gaming concerns related to your personal data — for example, requests to retrieve your self-exclusion history or verify that deposit limit settings have been applied correctly — please include the words "Responsible Gaming Data Request" in your subject line so the query is routed to the appropriate team without delay.